MACIEL, S. V.; GRILLO, W. das N. A Space-time of Serendipity: Exploring Chance as an Innovation Tool in Service Design. DAT Journal, [S. l.], v. 10, n. 2, p. 42–55, 2025. DOI: 10.29147/datjournal.v10i2.837. Disponível em: https://datjournal.anhembi.br/dat/article/view/837. Acesso em: 28 aug. 2025.