GRILLO, W. das N.; BARROS, H. O. Designing conversations with personality: application of the design process to the development of a conversational design framework. DAT Journal, [S. l.], v. 7, n. 2, p. 246–259, 2022. DOI: 10.29147/datjournal.v7i2.616. Disponível em: https://datjournal.anhembi.br/dat/article/view/616. Acesso em: 28 mar. 2024.