Grillo, Willian das Neves, and Helda Oliveira Barros. “Designing Conversations With Personality: Application of the Design Process to the Development of a Conversational Design Framework”. DAT Journal 7, no. 2 (June 14, 2022): 246–259. Accessed November 23, 2024. https://datjournal.anhembi.br/dat/article/view/616.