Sharing the table. Human-centered design for museum education resources

Authors

  • Nayeli Zepeda Arias 0000-0002-9117-6735

DOI:

https://doi.org/10.29147/dat.v5i2.198

Keywords:

Human-centered design, Design Thinking, Educational resources, Visitors, Users, Museum Education

Abstract

The design of museum education resources is a mediation process, and as such, its main considerations involves the visitors. How can we connect with our audiences? How to decode their reasons for meaning-making? How to integrate the users’ participation and presence in the development of such mediation? The twenty-first-century museum is built on resilient links within its visitors and community. And in the expansion of its exercise, it does not only consider its discipline. By setting research, empathy, and mutual support, as a habit, we can develop approaches to reach the museum communications goal and the users’ needs in a meaningful way. In this text, the human-centered design is meant as a strategy to share the table with the visitors, to know their thoughts, feelings, and doings, hence, to set up collaborative processes in the museum-making. At this table we are all able to apprehend and contribute, therefore, it takes responsibil­ity to re-learn and build.

Downloads

Download data is not yet available.

Author Biography

Nayeli Zepeda Arias, 0000-0002-9117-6735

Por mais de dez anos, tem colaborado com instituições públicas e privadas no México e nos Es­tados Unidos. Coordena o NodoCultura, um coletivo multidisciplinar que ex­plora práticas comuns e dissidentes em museus. Faz parte do Museu Empathetic, uma iniciativa dedicada à construção de museus diversos, equitativos, acessíveis e inclusivos. Autora de textos sobre me­diação, teoria e exercício museológico em publicações acadêmicas e indepen­dentes, tutora de programas de treina­mento e de formação profissional e con­sultora em planejamento estratégico de áreas educacionais de museus e coleções. Historiadora de Arte (Universidade Ibe­ro-Americana) e Mestre em Museografia Interativa e Didática (Universidade de Barcelona).

References

AMERICAN ALLIANCE OF MUSEUMS (coord.). Trendswatch 2017. In: Alliance Labs, 2017. Disponível em: http://labs.aam-us.org/trendswatch2017/. Acesso em: 10 de janeiro de 2017.

DUCLOS-ORSELLO, E. Shared Authority: The Key to Museum Education as Social Change. In: Journal of Museum Education, v. 38, n. 2, p. 121-128, 2013. DOI: https://doi.org/10.1080/10598650.2013.11510763

FRISCH, M. From A Shared Authority to the Digital Kitchen, and Back. In: Letting Go? Sharing Historical Authority in a User-Generated World. Philadelphia: The Pew Center for Arts and Heritage, 2011, p. 126-137. DOI: https://doi.org/10.4324/9780429333743-14

JULIER, A. Eating Together. Food, Friendship, and Inequality. Chicago: University of Illinois Press, 2013. DOI: https://doi.org/10.5406/illinois/9780252037634.001.0001

KOKE, J.; RYAN, K. From Consultation to Collaboration. Mechanisms for Integrating Community Voices into Exhibition Development. In: Visitor-Centered Exhibitions and Curation in Art Museums. Londres: Rowman & Littlefield, 2017, p. 47-56.

KONNIKOVA, M. The empathy machine. In: AEON Magazine, 2012. Disponível em: https://aeon.co/essays/empathy-depends-on-a-cool-head-as-much-as-a-warm-heart.

KRIPPENDORFF, K. Design research, an oxymoron? In: R. Design research now. Essays and selected projects. Basel: Birkhäuser, 2007, p. 67-80. DOI: https://doi.org/10.1007/978-3-7643-8472-2_5

MCLEAN, K. Learning to Be Nimble: Museum Incubators for Exhibition Practice. In: Exhibitionist, v. 13, p. 8-13, 2015.

MCLEAN, K. Prototipos en museos: creación de exposiciones más interesantes con un proceso de evaluación distinto. In: Estudios sobre públicos y museos. Volumen II. Apuntes para pasar de la teoría a la práctica. Ciudad de México: INAH/ENCRyM, 2017, p. 96-106.

OAKLAND MUSEUM OF CALIFRONIA. How visitors changed our museum, 2010. Disponível em: http://museumca.org/files/HowVisitorsChangedOurMuseumBook.pdf. Acesso em: 10 de janeiro de 2017.

RODRIGO, J. Experiencias de mediación crítica y trabajo en red en museos: de las políticas de acceso a las políticas en red. In: Academia, 2012. Disponível em: https://www.academia.edu/3537028/Experiencias_de_mediación_crítica_y_trabajo_en_red_en_museos_de_las_ políticas_de_acceso_a_las_políticas_en_red. Acesso em: 10 de janeiro de 2017.

RUFFO, C. Museums 3.0: Implementing programs/exhibits which are a community resource. En: Association of Science – Technology Centers, 2014. Disponível em: http://www.astc.org/annual-conference/museums-3-0-implementing-programsexhibits-which-are-a-community-resource/. Acesso em: 10 de janeiro de 2017.

SALGADO, M. Diseñando un museo abierto. In: Wolkowicz Editores, 2013. Disponível em: http://www.wolkowiczeditores.com.ar/libros_digitales/museo_abierto_salgado.pdf. Acesso em: 10 de janeiro de 2017.

SAMIS, P.; MICHAELSON, M. Creating the Visitor-Centered Museum. Nueva York: Routledge., 2016. DOI: https://doi.org/10.4324/9781315531014

SCHMILCHUCK, G. Dos caras de una moneda. Evaluar exposiciones y museos/conocer los públicos. In: Estudios sobre públicos y museos. Volumen II. Apuntes para pasar de la teoría a la práctica. Ciudad de México: INAH/ENCRyM, 2017, p. 40-49.

ZAKI, J.; OCHSNER, K. N. The neuroscience of empathy: progress, pitfalls and promise. In: Nature Neuroscience, v. 15, n. 5, p. 675.680, 2012. DOI: https://doi.org/10.1038/nn.3085

Published

2020-06-18

How to Cite

Zepeda Arias, N. (2020). Sharing the table. Human-centered design for museum education resources. DAT Journal, 5(2), 129–139. https://doi.org/10.29147/dat.v5i2.198

Issue

Section

Teaching of Design